Careers at Bahamas First

A career in the insurance industry can provide an exciting adventure.
At Bahamas First, we’re always looking people to fit a variety of roles
requiring a diverse range of skills and talents, from a variety of backgrounds.

Are you future-driven and compassionate? If you think you can embody
our core values and want to make a meaningful difference to the people
and communities that we serve, then a career with Bahamas First could
be for you. Whether you’re just starting out, or looking for a new company
to evolve your experience, Bahamas First is waiting for you.

We Are F.I.R.S.T

Current Opportunities

Claims Examiner – First Response Limited


First Response Limited, a member of the Bahamas First Group, seeks applications from suitably qualified candidates for the position of Claims Examiner. The role is responsible for ensuring a high level of customer service in the administration of First Response claims, conducting inspections of damaged vehicles brought to the Bahamas First office and inspecting vehicles offsite (within the Commonwealth of The Bahamas) including at accident scenes.

Core Responsibilities

  • Inspect vehicles at the Bahamas First facility or anywhere in the Commonwealth of The Bahamas for insurance purposes to determine market value, mechanical condition, road worthiness and acceptability of risk.
  • Estimate parts and labor costs to ascertain practicality of repairing damaged vehicles.
  • Review incoming repair estimates against observed damage (body, mechanical, electrical or interior) to secure agreement on the cost of repairs with repair garages as necessary.
  • Inspect damaged vehicles and compare observed damage against statements provided or obtained by claimants to determine the veracity of the statements given in determination of liability.
  • Inspect vehicles where repairs are ongoing or have been completed.
  • Determine salvage value on total loss vehicles.
  • Ensure that motor claims are registered in the company’s operating systems or other related programs.
  • Review claims with claimants and discuss settlement where instructed.
  • Review claim files and approve settlement as necessary within settlement authority limits.
  • Conduct physical pre-inspection or virtual inspection via remote system or other operating system.
  • Prepare reports in connection with inspections and forward them to the respective Agents or Adjusters/Advisors as applicable.
  • Prepare insurance claim documents indicating repair cost estimates and recommendations.
  • Inspect damaged vehicles on the scene of an accident, documenting physical evidence and, where possible, obtain statements from the parties involved using written or electronic means (with client’s approval).
  • Render any assistance necessary to ensure the efficient operation of the First Response Unit.
  • Complete other related duties as assigned.

Education & Experience

  • Associate’s or college level degree or equivalent in related field preferred
  • Certification and/or intermediate knowledge of collision repair, auto body/mechanical repair, or car detailing is a plus.
  • Knowledge of vehicles/machines and tools, including their design, use and maintenance is a plus.
  • General insurance knowledge

Core Competencies

  • Excellent organizational skills and attention to detail
  • Effective written and oral communication skills
  • Excellent customer service skills
  • Good time management skills
  • Proficiency in Microsoft Office suite and the ability to navigate internet-based applications and programs
  • Excellent interpersonal skills

To Apply

Interested persons should apply in writing to The Manager, Human Resources & Administration at by Monday 29 March 2021.

Interested in joining our team?
Send us your resume.