The Claim Process

In the unfortunate event that something happens to your car, property, boat or business, and you don't know where to start or what to do next, the Claims Service Centre is here to help you.

The process begins with you notifying us or your agent of your loss and submitting a Claim Form along with a valid government issued ID. You have the options to submit your claim by visiting our office, via fax (242.302.3928) or electronically via email (

Once all of the relevant documentation has been received, a member of the claims department will contact you to complete the process.

The following links below provide more information for each type of claim.

Motor Claims
Household Claims
Hurricane Claims
Commercial Claims
Marine Claims